Build Proposal

This proposal defines the recommended Headkount Build and Launch engagement.

The engagement requires a separate signed Statement of Work. No Build work starts from this proposal alone.

Proposal summary

Item	Proposal
Fixed price	$75,000
Estimated schedule	12 weeks
Delivery model	Five accepted milestones
Launch	Controlled production pilot followed by approved production use
Included support	30 days of launch stabilization

Third-party hosting, software, portal, email, and AI usage fees are not part of the fixed price.

Included scope

• Production Headkount web application
• Users, roles, invitations, and authentication
• Beauty Educators, availability, capacity, and eligibility
• Brands, Contracts, commitments, and required work
• Markets, Retailers, Doors, and Door proximity
• Month, Week, and Day Schedule calendar
• Market, Beauty Educator, Brand, and Door filters
• Deterministic Schedule generation, versions, gaps, and approval
• Connecteam, Slack, and source-file ingestion
• Sephora and Ulta retailer-provider foundations
• Approved retailer actions, confirmation, and manual fallback
• Tickets, activity history, and source-health views
• Supervised AI Agent with approval-gated tools
• Staging and Production infrastructure
• Data migration, acceptance tests, training, pilot, and launch

Milestones and payment

Milestone	Schedule	Deliverable	Price
1. Foundation	Weeks 1–2	Environments, schema, authentication, migration tools, and reviewed staging data	$15,000
2. Core product	Weeks 3–5	Business records, calendar, Schedule Versions, gaps, and approval	$20,000
3. Integrations	Weeks 6–8	Connecteam, Slack, files, retailer providers, bookings, shifts, and source health	$15,000
4. Agent and launch candidate	Weeks 9–10	Supervised Agent, activity history, production candidate, and acceptance evidence	$15,000
5. Pilot and launch	Weeks 11–12	Final migration, training, production pilot, launch, and support handoff	$10,000
Total	12 weeks		$75,000

After both parties sign the Build and Launch SOW, the first invoice is due. Each later invoice follows acceptance of the prior milestone.

Payment terms follow the MSA.

Milestone acceptance

Each milestone includes a working review and written acceptance evidence.

The evidence includes the applicable test results, reconciliation results, screenshots, logs, and deployment records.

Headkount reviews each milestone within two business days. Thinair corrects defects that do not meet the agreed milestone criteria.

A new feature or material scope change requires a written change order.

Client responsibilities

Headkount will:

• Name one project owner with decision authority.
• Provide authorized access to Connecteam, Slack, retailer portals, source files, AWS, Vercel, DNS, and email.
• Provide the final approved Contracts, Door lists, and scheduling policies.
• Provide staff for milestone reviews, acceptance tests, training, and the production pilot.
• Approve each external write mode before Thinair activates it.
• Pay all third-party service and usage fees.

An access or review delay moves the milestone dates by the same amount.

Thinair responsibilities

Thinair will:

• Build the agreed application and infrastructure.
• Protect credentials and personal information.
• Keep external writes off until approval.
• Provide test evidence for each milestone.
• Rehearse the migration and production launch.
• Train the designated Headkount Admins and Schedulers.
• Monitor and correct launch defects during the stabilization period.
• Deliver the source code, migrations, infrastructure code, and operating documents.

Production launch

The production launch uses a controlled pilot.

1. Thinair applies the reviewed final migration.
2. Headkount completes the launch checks.
3. The team operates one approved Schedule scope in Production.
4. The team compares Headkount, retailer, and Connecteam results.
5. Headkount accepts the pilot.
6. Thinair enables the approved production scope.

The manual scheduling, retailer, and Connecteam workflows remain available during the pilot.

Stabilization

The fixed price includes 30 calendar days of launch stabilization.

Stabilization covers defects in the accepted scope. It also covers monitoring, launch support, and corrections to failed production workflows.

New features, retailer changes, new data sources, and ongoing operations are not stabilization defects.

Ongoing maintenance and support require a separate agreement.

Excluded scope

• A native mobile application
• A self-service Beauty Educator portal
• Retailers other than Sephora and Ulta
• Payroll, invoicing, accounting, or customer relationship management
• Automatic retailer cancellation
• Unapproved scraping or access-control bypass
• Data cleansing outside the supplied and approved source records
• Legal, security certification, penetration testing, or compliance audits
• Continuous staffing or 24-hour support after stabilization
• Third-party service and usage fees

Commercial terms

The final Build and Launch SOW will include the MSA terms, milestone details, payment dates, acceptance criteria, and change process.

This proposal remains a planning deliverable until both parties sign that SOW.

Result

This proposal delivers the complete production system for a fixed price of $75,000 over an estimated 12-week schedule.